Frequently Asked Questions


Q: Do you provide a door to door service between my home/hotel/office and the airport?
A: Yes, we always transfer you to or from the address you mention in your booking.

Q: What does your service cost?
A: please go to our website's mainpage and start to make your booking. On the next page, after you push "Check prices" you will see the price of the requested service.

Q: I cannot find my destination in your online reservation system. It means that you cannot provide the service for me?
A: We can provide you a transfer to and/or from any destination in Belgium, France, Netherlands, Luxembourg and Germany in relation of Brussels Airport and Charleroi Airport. Our online reservation system only consists the most frequently visited destinations.

Q: How can I contact you, if my flight has a delay or I want to modify my pick up time?
A: After you made your booking, you will instantly receive your e-ticket. In the e-ticket you will find your driver's mobile phone number.

Q: How can I pay for your service?
A: You have to pay for your driver, before you start your journey.

Q: How can I get an invoice?
A: Please put all company details when you make your online booking. Your driver will give you an official taxi voucher.

Q: I am a travel agent, I want to pay in advance for my clients. How can I do that?
A: We accept bank transfers and credit cards from travel agencies and tour operators.

Q: Do you deal with big groups?
A: We can provide minibuses and coaches for groups. Please contact us via e-mail and send us your request, including flight details, arrival and departure times, name and address of the accomodation, nr. of passengers.

 
 

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Why charleroiexpress.be?

  • €29 door to door service
  • The best taxi rates in Belgium
  • 24/7 availability
  • Friendly drivers
  • Book now, pay for the driver!

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Charleroi Airport Transfer Services
Best Price Guarantee

Charleroi Express guarantee you a professional airport transfer service for the best price. Our goal is to offer you a friendly, comfortable and affordable airport transfer and shuttle service to and from Charleroi Airport.

Frequent Brussels City Shuttle

Charleroi Airport Shuttle is a door to door airport transfer service with direct connections to and from each flights. The shuttle service operates 7/24. Our offer of 29 euro is valid, even if you are the only passenger in the vehicle!

Book now, pay for the driver!

Book your airport transfer in just 2 minutes and pay the transfer fee for your driver! Charleroi Express does not require any credit card payment or credit card guarantee from you for your pre-booked airport transfer.

Fixed rates!

All our rates are fix! The price you see when you book your airport transfer is always the total price you need to pay! No hidden costs! No surprises! All booked transfers are carried out! All transfers are door to door!