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Passenger reviews

2019-11-16
Brussels city (all areas)-Charleroi Airport Brussels South (CRL)
excellent service!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-11-10
Charleroi Airport Brussels South (CRL)-Hasselt
Unfortunately driver broke down and meant driver over an hour late picking us up from Airport on arrival. He did phone and he advised would let us of could get another driver. We were left waiting until 10 minutes before he arrived not knowing what was happening and could not contact main office as number we were given was not correct. Driver was very nice and couldn't apologise enough and our pick up for return flight was great. In future I will not pre pay as feel we should have got a refund due to inconvenience of all this
Punctuality: 1   Driver: 5   Vehicle: 5

2019-11-06
Brussels Zaventem Airport (BRU)-Overijse
Punctuality: 5   Driver: 5   Vehicle: 5

2019-11-06
Brussels Zaventem Airport (BRU)-Mortsel
Greatful again for the most pleasant and punctual and perfect transfer! I am a loyal customer and will definitely stay loyal - thanks to your excellent service ! And truly deserved 5 stars to you!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-11-05
Charleroi Airport Brussels South (CRL)-Lokeren
Very good!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-11-02
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Punctuality: 1   Driver: 5   Vehicle: 5

2019-11-01
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Two trips in three days Going in to Brussels from Charleroi the driver was twenty minutes late, and the emergency number was on voice mail Going back to Charleroi, the driver was twenty five minutes late and in a van not a saloon, the emergency number was still on voice mail
Punctuality: 1   Driver: 4   Vehicle: 1

2019-10-30
Brussels Zaventem Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-10-30
Eindhoven Airport (EIN)-Brussels city (all areas)
Serait-il possible d’obtenir une facture ? Merci ! Top service !
Punctuality: 5   Driver: 5   Vehicle: 5

2019-10-17
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
everything very good, thanks
Punctuality: 5   Driver: 5   Vehicle: 5

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Questions & answers

Frequently asked questions about our airport transfer service to and from Charleroi Airport Brussels South


Q: Do you provide a door to door service between my home/hotel/office and the airport?
A: Yes, we always transfer you to or from the address you mention in your booking.

Q: What does your service cost?
A: please go to our website's mainpage and start to make your booking. On the next page, after you push "Check prices" you will see the price of the requested service.

Q: I cannot find my destination in your online reservation system. It means that you cannot provide the service for me?
A: We can provide you a transfer to and/or from any destination in Belgium, France, Netherlands, Luxembourg and Germany in relation of Brussels Airport and Charleroi Airport. Our online reservation system only consists the most frequently visited destinations.

Q: How can I contact you, if my flight has a delay or I want to modify my pick up time?
A: After you made your booking, you will instantly receive your e-ticket. In the e-ticket you will find your driver's mobile phone number.

Q: How can I pay for your service?
A: You have to pay for your driver, before you start your journey.

Q: How can I get an invoice?
A: Please put all company details when you make your online booking. Your driver will give you an official taxi voucher.

Q: I am a travel agent, I want to pay in advance for my clients. How can I do that?
A: We accept bank transfers and credit cards from travel agencies and tour operators.

Q: Do you deal with big groups?
A: We can provide minibuses and coaches for groups. Please contact us via e-mail and send us your request, including flight details, arrival and departure times, name and address of the accomodation, nr. of passengers.

Q: Your system doesn't allow me to book. Why?
A: If you cannot move to "Step 2" it is most likely, because there is no sufficient time to book your transfer. Please keep in mind that most transfers you should book at least 24-48 hours in advance. Anyway, in such case please write us an email about your request.