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Passenger reviews

2017-08-18
Brussels city (all areas)-Charleroi Airport Brussels South (CRL)
Everything was very good and quality. Our driver was very polite and profesional. I will advise your web site to all my friends. Thank you. Best Regards. Murat GUREL
Punctuality: 5   Driver: 5   Vehicle: 5

2017-08-18
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
was a perfect service, 5,5,5 . we will ask your service again in future !!! many thanks
Punctuality: 5   Driver: 5   Vehicle: 5

2017-08-17
Charleroi Airport Brussels South (CRL)-Liege
Dear colleagues, Mrs. Alina Gheorghe was our client. We are a travel agency from Bucharest-Romania. At the first moment when we made the booking we had a little bit afraid but I can tell you we took our chance to take the risk. Everything was GREAT!!! You are the best! Best regards, Roxana Nestorescu TERRA SPLENDIDA - travel agency Roxana.nestorescu@terrasplendida.ro
Punctuality: 5   Driver: 5   Vehicle: 5

2017-08-16
Brussels city (all areas)-Charleroi Airport Brussels South (CRL)
I gave full score for each category. A very nice and comfortable car. Driver very polite and safe journey.
Punctuality: 5   Driver: 5   Vehicle: 5

2017-08-16
Charleroi Airport Brussels South (CRL)-Hoeilaart
Punctuality: 5   Driver: 5   Vehicle: 5

2017-08-14
Charleroi Airport Brussels South (CRL)-Louvain La Neuve
I gave 5 at every category. I was very pleased with the service, or maybe I should say impressed. I will absolutely recommend charleroi express.
Punctuality: 5   Driver: 5   Vehicle: 5

2017-08-11
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Super as usual
Punctuality: 5   Driver: 5   Vehicle: 5

2017-08-11
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Both runs went to plan and the drivers were there to meet us on time. Also very helpful when the hotel was in a pedestrianised area, the first driver walked to the hotel with us from the vehicle to show where it was. We would use your company again.
Punctuality: 5   Driver: 5   Vehicle: 4

2017-08-10
Charleroi Airport Brussels South (CRL)-Brussels Airport
Super service, confirmation rapide par SMS et téléphone. Service impeccable
Punctuality: 5   Driver: 5   Vehicle: 5

2017-08-09
Charleroi Airport Brussels South (CRL)-Maastricht
Was there spot on time. No complaints whatsoever.
Punctuality: 5   Driver: 5   Vehicle: 3

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Questions & answers

Frequently asked questions about our airport transfer service to and from Charleroi Airport Brussels South


Q: Do you provide a door to door service between my home/hotel/office and the airport?
A: Yes, we always transfer you to or from the address you mention in your booking.

Q: What does your service cost?
A: please go to our website's mainpage and start to make your booking. On the next page, after you push "Check prices" you will see the price of the requested service.

Q: I cannot find my destination in your online reservation system. It means that you cannot provide the service for me?
A: We can provide you a transfer to and/or from any destination in Belgium, France, Netherlands, Luxembourg and Germany in relation of Brussels Airport and Charleroi Airport. Our online reservation system only consists the most frequently visited destinations.

Q: How can I contact you, if my flight has a delay or I want to modify my pick up time?
A: After you made your booking, you will instantly receive your e-ticket. In the e-ticket you will find your driver's mobile phone number.

Q: How can I pay for your service?
A: You have to pay for your driver, before you start your journey.

Q: How can I get an invoice?
A: Please put all company details when you make your online booking. Your driver will give you an official taxi voucher.

Q: I am a travel agent, I want to pay in advance for my clients. How can I do that?
A: We accept bank transfers and credit cards from travel agencies and tour operators.

Q: Do you deal with big groups?
A: We can provide minibuses and coaches for groups. Please contact us via e-mail and send us your request, including flight details, arrival and departure times, name and address of the accomodation, nr. of passengers.

Q: Your system doesn't allow me to book. Why?
A: If you cannot move to "Step 2" it is most likely, because there is no sufficient time to book your transfer. Please keep in mind that most transfers you should book at least 24-48 hours in advance. Anyway, in such case please write us an email about your request.